01 Introduction
Gsc108 takes the responsibility of protecting your personal data very seriously. We understand that your trust is our most valuable asset, and we are committed to ensuring that every piece of information you share with us is safeguarded in the most secure and responsible manner.
This Privacy Policy is drafted in accordance with the provisions of Malaysia Personal Data Protection Act 2010 (PDPA) and relevant international standards on data protection. It applies to all users who access the gsc108 platform via the website, mobile app, or any digital channel we provide.
We encourage you to read this Privacy Policy carefully. If you have any questions or concerns regarding your privacy, the gsc108 customer support team is ready to assist you at any time via in-platform 24/7 live chat.
02 Personal Data We Collect
Gsc108 only collects personal data that is strictly necessary to provide you with a quality and secure service. The following are the categories of data we collect:
| Data Category |
Sample Information |
Requirements |
| Identity Data |
Full name, date of birth, identity card number, selfie photo |
Mandatory (KYC) |
| Contact Data |
Email address, phone number, residential address |
Mandatory |
| Financial Data |
Bank account number, bank name, deposit and withdrawal transaction records |
Mandatory |
| Technical Data |
IP address, device type, web browser, operating system |
Automatic |
| Usage Data |
Game records, betting history, login times, in-platform activity |
Automatic |
| Communication Data |
Support conversation records, feedback, complaints |
Where applicable |
We do not collect sensitive data such as health information, religious beliefs, or political views unless specifically required to comply with certain legal obligations.
03 How We Collect Data
Gsc108 collects your personal data through several transparent and responsible means:
- Account registration — Information you provide when completing the registration form, including your name, email, and phone number.
- KYC Verification — Identity documents uploaded for the purpose of identity verification and anti-money laundering compliance.
- Financial transactions — Information shared when you make a deposit or withdrawal through our payment gateway.
- Platform usage — Data automatically generated when you play, browse, or interact with content on the gsc108 platform.
- Support Communications — Information you provide when communicating with our customer support team via live chat or email.
- Cookies and tracking technologies — Technical data collected via cookies, web beacons, and similar technologies to enhance the user experience.
Note: gsc108 does not collect data from third-party sources without your knowledge. All data collection is carried out transparently and with a clear purpose.
04 Purpose of Personal Data Use
Gsc108 uses the personal data collected solely for legitimate and stated purposes. The following are the primary purposes for which your data is used:
- Account management — Creating, verifying, and maintaining your member account on the gsc108 platform.
- Transaction processing — Processing deposits, withdrawals, and all financial transactions securely and efficiently.
- KYC and AML compliance — Meeting legal requirements related to identity verification and anti-money laundering prevention as stipulated by Malaysian authorities.
- Service provision — Ensuring the platform runs smoothly and delivering the best possible gaming experience for you.
- Customer Support — Handling enquiries, complaints, and assistance requests promptly and efficiently.
- Platform Security — Detecting and preventing fraud, illegal activity, and any security threats to the platform and our members.
- Service improvement — Analysing usage patterns to improve the functionality, performance, and user experience of the gsc108 platform.
- Marketing and promotions — Sending you information about exclusive offers, bonuses, and the latest promotions we believe are relevant to you (subject to your communication preferences).
Gsc108 will not use your data for any purpose other than those stated above without first obtaining your consent.
05 Data Sharing with Third Parties
Gsc108 does not sell or rent your personal data to any party. However, under certain limited circumstances, we may share your data with the following parties:
- Payment service providers — Payment gateways and financial institutions that process your deposit and withdrawal transactions. These parties are bound by strict confidentiality agreements.
- KYC service providers — Trusted third-party identity verification platforms that help us verify member identities in accordance with compliance requirements.
- Game providers — Game development companies that supply gaming content to the gsc108 platform may receive the minimum technical data required for service delivery.
- Legal authorities — gsc108 will disclose the required data if directed to do so by a court, law enforcement agency, or competent authority in Malaysia.
- Professional advisors — Lawyers, accountants, or auditors bound by strict professional confidentiality obligations.
All third parties that receive your data from gsc108 are required to comply with data protection standards equal to or higher than our own. gsc108 conducts thorough due diligence on all third-party partners before any data sharing takes place.
06 Personal Data Security
Gsc108 continuously invests in the latest cybersecurity infrastructure to ensure your personal data is always protected against unauthorised access, alteration, disclosure, or destruction. The technical and organisational security measures we implement include:
- 256-bit SSL encryption for all data transmitted between the platform and your device.
- Encrypted password storage using irreversible hashing algorithms — your password is never stored in a readable form.
- Role-based access control ensuring that only authorised personnel can access specific data, and only to the extent required for their duties.
- 24/7 security monitoring with automated intrusion detection systems that remain constantly vigilant against emerging threats.
- Regular security audits conducted by independent third parties to identify and address any system vulnerabilities.
- Two-factor authentication (2FA) available to all member accounts to add an extra layer of security.
- Regular data backups to separate secure data centres to ensure service continuity under all circumstances.
While gsc108 takes all reasonable precautions, no security system can be guaranteed 100% foolproof. We encourage you to play your part in keeping your account secure by using a strong password and never sharing it with anyone.
07 Cookies and Tracking Technologies
The gsc108 platform uses cookies and similar tracking technologies to enhance the user experience, analyze usage patterns and maintain the security of your login session. The following are the types of cookies we use:
- Essential cookies — Required for core platform functions such as maintaining your login session and language preferences. This type of cookie cannot be disabled.
- Performance cookies — Gathering information on how you use the platform to help us identify areas for improvement. All data is collected anonymously.
- Functional cookies — Remembering your preferences such as display settings and game preferences to deliver a more personalised experience.
- Security cookies — Helping detect suspicious activity and protecting your account from unauthorised access.
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the gsc108 platform. For more information on managing cookies, please refer to your web browser's help documentation.
08 Your Rights Regarding Personal Data
As a gsc108 member, you have the following rights regarding your personal data under the Malaysian Personal Data Protection Act 2010:
Right of Access
You have the right to request a copy of the personal data we hold about you at any time.
Right to Rectification
You may request the correction of inaccurate or incomplete data via your account settings or customer support.
Right to Erasure
You may request the deletion of your personal data, subject to applicable legal retention obligations.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time, without any conditions.
Right to Portability
You may request your data in a machine-readable format for transfer to another service provider.
Right to Restriction
You may request a restriction on the processing of your data under certain circumstances while a review or complaint is in progress.
To exercise any of the above rights, please contact the gsc108 customer support team via live chat on the platform. We will process your request within 30 business days. In complex cases, this period may be extended to 60 days with prior notice to you.
09 Data Retention Period
Gsc108 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by Malaysian law. In general:
- Active account data — Retained for the duration your account is active, plus the period required by law following account closure.
- Financial transaction records — Retained for a minimum of 7 years in line with Malaysia's taxation and financial compliance requirements.
- KYC Documents — Retained for a minimum of 5 years after the business relationship ends, in line with anti-money laundering requirements.
- Support communication records — Retained for 2 years for quality control and dispute resolution purposes.
- Technical log data — Retained for 12 months for security and technical troubleshooting purposes.
Once the designated retention period has elapsed, your personal data will be securely deleted or anonymised in accordance with gsc108's approved data deletion procedures.
10 Child Protection
The gsc108 platform is exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal data from individuals under the age of 18.
Should we discover that personal data from a minor has been collected without our knowledge, we will immediately take the following steps:
- Closing the account immediately.
- Permanently deleting all related personal data from our systems.
- Refunding any deposits made by the account in accordance with the appropriate procedures.
If you become aware that someone under the age of 18 has registered an account on the gsc108 platform, please contact our support team immediately so that the appropriate action can be taken.
11 Privacy Policy Amendments
Gsc108 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or improvements to our services.
Should there be any significant changes to this Privacy Policy, we will notify you via:
- In-platform notifications on gsc108 when you are logged in.
- Email to the address registered in your account.
- Update the "Last Updated" date at the top of this page.
Your continued use of the gsc108 platform after any amendments are published will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
12 Contact Us Regarding Privacy
If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your personal data, please contact the gsc108 privacy team through the following channels:
Live Chat 24/7
Log in to the gsc108 platform and click the support icon at the bottom corner of the screen to connect with our agents directly.
We take every privacy-related complaint seriously and are committed to resolving them in a timely manner. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant authority.